Questionnaire

NB Hotel,

49 Slokas street

Riga, LV-1007, Latvia

Phone: +371 67 815 333,

Fax: + 371 67 815 222,

Online booking

Check-in date

Check-out date

Dear hotel Guest!

Your opinion is very important to us, so we kindly ask you to spend a few minutes and fill in our questionnaire.

Thank you very much for your help.

1. The date of your arrival*

2. The date of your departure*

3. What is your overall evaluation of the hotel on a scale from one to ten?*

	1	2	3	4	5	6	7	8	9	10
Low											High

4. Did you face any problems, difficulties while staying in the hotel? Please specify the problem. Did you inform the reception?*

5. Was the problem solved the way you expected it to be solved?

6. Please give your evaluation - quality of breakfast on a scale from one to ten?*

	1	2	3	4	5	6	7	8	9	10
Low											High

7. Please give your evaluation - friendliness and professionalism of reception (front staff) on a scale from one to ten?*

	1	2	3	4	5	6	7	8	9	10
Low											High

8. Please give your evaluation - cleanliness of the room on a scale from one to ten?*

	1	2	3	4	5	6	7	8	9	10
Low											High

9. Your suggestions, comments

10. Your room number in the hotel

11. Your e-mail